Shipping policy
When will I get my order?
Usually, it takes 3ā7 days to fulfill an order, after which itās shipped out. The shipping time depends on your location, but can be estimated as follows:
ā USA: 3ā4 business days
ā Europe: 6ā8 business days
ā Australia: 2ā14 business days
ā Japan: 4ā8 business days
ā International: 10ā20 business days
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Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
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Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
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My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
ā Check your shipping confirmation email for any mistakes in the delivery address
ā Ask your local post office if they have your package
ā Stop by your neighbors in case the courier mistakenly left the package with them.
āĀ Double check the shipping address on your order.
If the shipping address was correct, and the package wasn't left at the post office or at your neighborās home, then you can get in touch with us at support@berkshiresboutique.com with your order number.
How do I track my order?
Youāll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@berkshiresboutique.com.